Policy number (Please make sure your insurance pass is still valid)
Insurance Claim Form
Other documentation that may be relevant
Our staff can make a copy of all your documents.
Your Physician will write a detailed Medical Report about your treatment plan and fax it and all your documents to your Insurance Company.
Your Insurance Company will decide the amount of cover they can provide towards your treatment expenses.
The hospital needs a written guarantee of payment from your Insurance Company. A verbal agreement is not suitable. Until this guarantee of Payment is received you will be responsible for payment of your treatment at the Hospital.
You will be responsible for any additional, personal expenses not covered by your Insurance policy. These expenses will be paid upon discharge from the Hospital.
If the Hospital has not received the Guarantee of Payment from your Insurance Company when you are discharged you will be asked to pay the bill. You can then claim directly from your Insurance Company. The Hospital will assist you with documentation as required. Overseas Companies may take 2 working days to process the claim.